Our product team focuses on building the best experience for our customers. We have several projects and opportunities within our team; we need folks who are driven by the mission to increase productivity and reduce bias through the adoption of day to day people development tools (#MissionOriented) and are open to work in a global and diverse team (#HyperFlexible).
<aside>
👉 This role is based in the EST or SGT timezone only. Preferred locations are Canada/US/Mexico/Singapore. Reach out to us at [email protected] to find out more.
</aside>
The Role
The Product Manager is dedicated to build the best experience for our customers, to move core engagement and retention metrics. This role will involve partnering with design, data, analytics, customer success and product marketing to understand customer problems and needs. The Product Manager will be responsible for designing end-to-end solutions to address those needs in the best, scalable and delightful way.
Key responsibilities
- Own the end-to-end experience for a 'mini-product(s)'
- Lead the execution of the product roadmap - take broad, conceptual requirements and turn them into end-to-end solutions
- Function as the main link between design, product marketing and engineering to understand customer needs/problems and pain points and drive solutions to address them
- Develop strategy and solutions for increased engagement and retention
- Design the best, scalable, delightful experiences for our customers
- Bring disruptive ideas and solutions that deliver business results
- Maintain, monitor and measure the performance of the live product and bring learnings back into the product development process
- Communicate product opportunities, solutions, challenges to the leadership team
Requirements
- At least 3 years of experience in product management and/or strategy in a product-focused role at a tech company
- Strong customer empathy and passion for user experience
- Past experience in living and breathing data
- Ability to turn complex problems into simple and elegant solutions - constantly pushing towards clarity and delivery